Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chuck Warr

Chuck Warr

July 17, 2026

5  out of  5
rating by Chuck Warr
"Meredith has been my agent for almost 10 years. She has provided exemplary service. I couldn't ask for a better person to handle my insurance needs."
We responded:
"Thank you! Thanks for taking the time to review things with us so we can make sure your coverage is just the way you want it. We appreciate you and the opportunity to serve your family. Thank you for being part of ours
"
Profile photo of Angel S

Angel S

July 15, 2026

5  out of  5
rating by Angel S
"Very easy communicating with them and adding a vehicle to my insurance. They handle insurance for my home as well, and they've always been very helpful."
We responded:
"Thank you for trusting us to protect your home and cars! We appreciate your trust in us and the opportunity to protect your family. "
Profile photo of Suzanne Schleich

Suzanne Schleich

July 15, 2026

5  out of  5
rating by Suzanne Schleich
"As always, absolutely the best - so helpful and friendly but professional as well . A special combination."
We responded:
"Wow, thank you for the kind words. We strive to be professional and friendly to provide the best service possible. Thank you for allowing us to protect your family. "
Profile photo of Gerry Azzata

Gerry Azzata

July 15, 2026

5  out of  5
rating by Gerry Azzata
"I stopped in person right after a minor vehicle mishap and definitely was not at my best. Diane was really helpful and efficient in processing everything with me right then. I have been with this agency for 20 years now for both car and homeowner insurance, and the service always has been outstanding.

A few days later, Melissa assisted me with followup and also was very helpful."
We responded:
"Thank you so much for your kind words and for being part of our State Farm family for the past 20 years! I'm sorry your visit came after a stressful situation, but I'm so glad Diane was able to take good care of you and make things a little easier. We truly appreciate your trust in our office for your auto and home insurance and look forward to helping you for many years to come!"
Profile photo of Susan Kraykowski

Susan Kraykowski

July 13, 2026

5  out of  5
rating by Susan Kraykowski
"Tanya always takes care of any issues quickly and cheerfully."
We responded:
"Thank you for the feedback. We think Melissa is pretty special! We are grateful for you and appreciate you being part of our family!"
Profile photo of Scott Eichhorn

Scott Eichhorn

July 13, 2026

5  out of  5
rating by Scott Eichhorn
"I had a question about an invoice and Tanya answered it quickly and clearly for me. Good work!!"
We responded:
"Thank you for the fantastic review. We strive to provide clear answers that allow our customers to understand insurance in everyday terms. We appreciate the opportunity to protect your home. Thank you for being part of our family!"
Profile photo of Chris Whitmire

Chris Whitmire

July 9, 2026

5  out of  5
rating by Chris Whitmire
"Prompt and helpful"
We responded:
"Thank you for your review! We're so glad you found our team prompt and helpful. Providing friendly service and making insurance simple is what we strive for every day. Thank you for allowing us to serve your family. We appreciate your support!"
Profile photo of Brian Barrow

Brian Barrow

July 8, 2026

5  out of  5
rating by Brian Barrow
"I reached out with a simple question and got some of the best customer service and guidance that I have ever had! Tanya not only gave me multiple quotes but showed me how I can save all kinds of money and was zero pressure. When I called, she made it the easiest process ever and I am extremely happy with how things went from beginning to end. Insurance is not usually a fun thing to deal with but this was painless and easy! Much appreciated to Tanya and the entire team!"
We responded:
"Brian, thank you for the thoughtful review. We strive to make the process easy and stress free. We like to make sure you understand the options so you can make the decision that is best for your family. We get so excited when we are able to help a customer save so much money. Tanya is a rockstar when it comes to finding solutions for families that just make sense! We look forward to helping you in the future. "
Profile photo of Arshad Jackson

Arshad Jackson

June 30, 2026

2  out of  5
rating by Arshad Jackson
"I was trying to secure a new homeowners insurance policy and unfortunately had a very disappointing experience with this agency over the course of 3–4 days.

I spoke with at least 3 different representatives and received conflicting information from multiple people, which made the process confusing and frustrating. Communication was unclear throughout, and I did not feel there was sufficient effort to ensure I fully understood the details of binding the new policy.

My interactions with Diane were especially disappointing. Her attitude came across as snarky, dismissive, and condescending, which made me feel like my questions and concerns were not being taken seriously. As a customer making an important financial decision, I expected professionalism, patience, and clear communication.

Overall, the customer service fell well below my expectations. Better communication, consistency among staff, and a greater focus on customer understanding and care would have made a significant difference."
We responded:
"Thank you for taking the time to share your feedback. I'm sorry to hear that your experience with our office did not meet your expectations.

Our goal is to provide clear communication and professional service throughout the shopping process. In some situations, coverage eligibility is determined by underwriting guidelines that our local office cannot alter. When that happens, we do our best to explain the requirements and available options as clearly as possible.

I'm also sorry to hear that you felt your interactions with our team were anything less than respectful. We strive to treat every customer with courtesy and professionalism, and we take feedback like yours seriously as we continually look for ways to improve.

We appreciate the opportunity to have assisted you and wish you the very best moving forward."
Profile photo of Bobby Galloway

Bobby Galloway

June 24, 2026

5  out of  5
rating by Bobby Galloway
"Very helpful and timely.vey nice and did a excellent job, thanks"
We responded:
"Thank you for the review Bobby! We appreciate you being part of our family and the opportunity to serve you. "
Profile photo of E. RoxAnn Ellens

E. RoxAnn Ellens

June 11, 2026

5  out of  5
rating by E. RoxAnn Ellens
"The agent that helped me on 5- 30-25 was polite and professional. I always receive great service from this office."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our agent. It's wonderful to know that our team can make you feel welcomed and well taken care of. We truly value our relationship with you and look forward to continuing to provide you with great service. Thank you for being part of our State Farm family!"
Profile photo of Jeff Ogle

Jeff Ogle

June 1, 2026

5  out of  5
rating by Jeff Ogle
"Fast. Friendly. And Top Notch. Personal or Business - they’re the best."
We responded:
"Thank you for the feedback and review! We appreciate the opportunity to protect your family and look forward to helping you in the future with your business and personal needs. "
Profile photo of David Pryor

David Pryor

May 29, 2026

5  out of  5
rating by David Pryor
"I needed new cards. All I had to was and just like that I had them.The service I got was top notch. Thanks"
We responded:
"Thank you for your review. We love being able to be there for our customers and getting a quick turnaround. We appreciate you!"
Profile photo of Mark Van Kirk

Mark Van Kirk

May 28, 2026

5  out of  5
rating by Mark Van Kirk
"Melissa was very helpful and courteous. Everything was handled expeditiously and professionally. Thank you"
We responded:
"Wow! Thanks Mark. We appreciate your review. Melissa is a rockstar on Team Baldridge. "
Profile photo of Ashley Darity

Ashley Darity

May 28, 2026

5  out of  5
rating by Ashley Darity
"Tanya was an absolute pleasure to work with and saved me a good bit of money"
We responded:
"Thank you for the fantastic review! We love helping people find the right coverage at a price that fits their budget. Savings are always a plus. Thank you for being part of our State Farm family. "
Profile photo of Brandi Popson

Brandi Popson

May 19, 2026

5  out of  5
rating by Brandi Popson
"This whole office is absolutely amazing, not only are they all professional, they are also so kind. I would recommend this establishment to anyone"
We responded:
"You made our day! Thank you for being you and being part of our family. We appreciate you and look forward to helping you again in the future. "
Profile photo of Noe Sanchez

Noe Sanchez

May 15, 2026

5  out of  5
rating by Noe Sanchez
"Great service ! Was able to work with Tanya McCoy,she was super helpful. highly recommend this State Farm."
We responded:
"Noe, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Tanya cares a lot about our customers."
Profile photo of Sandra Westney

Sandra Westney

May 14, 2026

5  out of  5
rating by Sandra Westney
"Everyone I have had contact with at this office has been top notch. One phone call and my needs are complete."
We responded:
"We always enjoy our conversations with you. We appreciate you being part of our family for so many years.
"
Profile photo of Jason Shook

Jason Shook

May 14, 2026

5  out of  5
rating by Jason Shook
"Tanya McCoy, is my favorite insurance of all time. I have been with many other agencies over the years. Her service is A1!"
We responded:
"Thank you for the amazing review! We appreciate you and your trust in us. Thank you for being part of our State Farm family. "
Profile photo of Eric Woodling

Eric Woodling

May 13, 2026

5  out of  5
rating by Eric Woodling
"Several of our neighbors in Lake Toxaway recommended the Baldridge State Farm agency. With our homeowners renewal coming up, I reached out to see if there was a better option available. Their team was quick and very helpful with customizing a policy to meet our needs."
We responded:
"WOW! A referral from friends is always the best way for us to reach new people. We take pride in asking the questions to figure out coverage that is right for your family. So glad your neighbors in Lake Toxaway sent you our way!"
Profile photo of Al Strickland

Al Strickland

May 11, 2026

5  out of  5
rating by Al Strickland
"Tanya helped me today with all of my issues what a wonderful agent for State Farm."
We responded:
"Thank you for the 5star review Al! We appreciate your continued loyalty to State Farm and especially our agency. "
Profile photo of Steve Nelson

Steve Nelson

May 11, 2026

5  out of  5
rating by Steve Nelson
"Very helpful!"
We responded:
"Thank you for the 5 star review! We appreciate you and are so glad you are part of our State Farm family. "
Profile photo of Erik Rasmussen

Erik Rasmussen

May 9, 2026

5  out of  5
rating by Erik Rasmussen
"Melissa was friendly and efficient."
We responded:
"Thank you Erik! Melissa is fantastic and has an amazing knack for people. We appreciate you. "
Profile photo of Tom Osterhaus

Tom Osterhaus

May 7, 2026

5  out of  5
rating by Tom Osterhaus
"Great conversation and resolution."
We responded:
"Thank you for the review Tom! We love having discussions that help our customers make informed decisions and understand their insurance. We appreciate you. "
Profile photo of Sarah

Sarah

May 6, 2026

5  out of  5
rating by Sarah
"Been doing business with these people for years and years they are good people."
We responded:
"Sarah, thank you for taking time to give us a 5 star review. We are honored to be your go to for all your insurance needs. We so appreciate you being part of our State Farm family!"